Service Policy

Typology customer service can help with product information, order questions, delivery concerns, and return requests at us-typology.com.

Contacting customer service

Send your question to service@us-typology.com. For an existing order, include the order number and a clear description of what you need. Do not include passwords or payment card details.

Product questions

Tell us the product name and the information you are looking for. Refer to the product page for its description and usage directions.

Orders and after-sales support

For a missing, damaged, or incorrect item, describe the issue so we can review it. Return requests can be made within 30 days of delivery. See our Return Policy and Shipping Policy for details.

Resolving your enquiry

We may ask for additional order information to understand your request. Reply to the same conversation where possible so the relevant details stay together.

For help, email service@us-typology.com or use our Contact Us page.